Contact Us
Whether you have a question about one of our casino comparisons, spotted something that needs a second look, or simply want to understand how we put our reviews together — this is the right place. The team behind Casino is made up of independent researchers focused on the US online casino market, and we take reader feedback seriously.
As an independent comparison site, our value depends entirely on accuracy and trust. If something on any of our pages looks wrong, outdated or unclear, we want to know.
What you can reach us about
We welcome messages on a range of topics. To help us respond as quickly as possible, here is a guide to what falls within our scope:
- Factual corrections — If a bonus figure, eligibility rule or payment detail has changed and you have a reliable source, let us know. We update pages regularly but cannot always catch every change the moment it happens.
- Review feedback — If your experience at one of the casinos we cover does not match what we describe, that is useful information. We cannot resolve disputes between players and operators, but pattern feedback informs how we weight future assessments.
- Editorial questions — If you want to understand our methodology, how we select which casinos appear, or how our rating scores are calculated, we are happy to explain.
- Partnership and commercial enquiries — Operators or agencies wanting to discuss how Casino works with affiliate programmes can reach us through the same channel. Commercial relationships do not buy rankings — our editorial positions are determined by research, not by fees paid.
- Accessibility or technical issues — If you are having trouble reading or navigating the site, please tell us and we will look into it.
What we cannot help with directly
There are a few things outside our remit as a comparison and review site:
- Casino account disputes — Withdrawal holds, account closures and bonus confiscations are matters between you and the operator. We can point you toward the relevant licensing body or consumer support resource, but we have no authority over casino decisions.
- Legal or financial advice — Nothing on Casino constitutes legal, financial or tax advice. If your situation requires it, please consult a qualified professional.
- Gambling support — If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, our responsible gambling guidance lists the national organisations that can help, including the National Council on Problem Gambling (NCPG) and the 24-hour helpline at 1-800-522-4700.
About the site you are contacting
Casino is an independent comparison platform covering online casinos available to residents across the United States. We research and review real-money casino sites — assessing welcome bonuses, game libraries, banking options, licensing status and player protections — so that US readers have the information they need before they decide where to play.
Every casino we cover must hold a valid licence from a recognised regulatory authority. We verify that sites use HTTPS encryption to protect personal and financial data. Our editorial ratings reflect research and analysis; they are not customer-review aggregates, and they are never for sale.
If you would like more detail on how we operate, our About Us page sets out our approach in full, including how we handle the affiliate relationships that fund the site without compromising our independence.
A note on responsible gambling
Online casino gambling in the US is legal only in certain states, and only for players who are physically present within those states at the time of play. The minimum age to participate is 21 in most jurisdictions, though this can vary. If you are unsure whether online casino play is legal where you are located, check your state's gaming authority before depositing.
We include responsible gambling information throughout this site because we believe it belongs in every conversation about real-money play. Bonuses, games and jackpots make good headlines, but no outcome is ever guaranteed, and gambling with money you cannot afford to lose is always a risk. Set deposit limits before you play, not after. Our responsible gambling page has practical guidance on tools and support services available in the US.
Our casinos at a glance
If you are contacting us about a specific casino we cover, the table below shows our current top-rated options and their headline welcome offers. Material conditions apply to all bonuses — always read the full terms on the operator's site before claiming anything.
| Casino | Welcome Offer | Editorial Rating |
|---|---|---|
| Raging Bull | 410% up to $10,000 + 50 Free Spins | 10.0 |
| Slots of Vegas | 375% Bonus + 50 Free Spins on Cash Chaser | 9.9 |
| Ignition | 300% Welcome Bonus up to $3,000 | 9.8 |
| Slots and Casino | 500% up to $2,500 x3 | 9.7 |
| Ducky Luck | 500% up to $2,500 + 150 Free Spins | 9.5 |
| Card Crush | Instant Welcome Reward 2 Mystery Coins & 5 Cards | 9.3 |
| Zumba Cards | 250% Deposit Bonus up to 250 SC | 9.1 |
| Casino Extreme | 1000% First Deposit Bonus | 8.8 |
| Dream Royale | 250% + 50 Free Spins + 100% Cashback on 1st Deposit | 8.7 |
Ratings reflect our independent editorial assessment. Percentage bonuses and free spins are subject to wagering requirements, minimum deposit thresholds, eligible games and time limits set by each operator. The offers shown are subject to change.
Legal and editorial transparency
Casino may earn commission when a reader follows a link to a casino and registers an account. This does not affect where a casino appears in our rankings or what score it receives. Operators cannot purchase a higher position, and every recommendation on this site carries at least one genuine limitation — including those at the top of our list.
Our full terms and conditions cover how the site operates, the basis on which information is provided, and what readers should understand before relying on our content to make decisions.
If anything here raises a question, use the contact route above. We aim to respond to genuine enquiries promptly and will always confirm receipt.